I can see you

Isn’t it funny that even though we know intellectually things like videoconferencing and audio conferencing in general are a good thing as far as the green agenda is concerned and of course from an efficiency and effectiveness point of view. Yet we still don’t seem to adopt them in our business lives quite as wholeheartedly as you might imagine.

Why ever not?
Is it merely standards, usability or acceptance or is it something more esoteric?

Perhaps it is all moving a lot faster than we think, for example in our personal lives the availability and uptake of technology particularly in terms of mobility is staggering. Much of this technology is now being driven into the enterprise through our adoption at a consumer level. We are finding increasingly, use for Skype and facetime for example. These applications are being broadly adopted by generation Y and increasingly by their parents . Furthermore these consumer technology products are also being brought into the workplace as you will see increasing use of personal iPhones, iPads and other tablet devices in use for work purposes and IT departments having little choice but to embrace and “allow” it.

If you add to this ubiquitous nature of data anywhere any time from any device and the always on availability of (increasingly higher bandwidth) data connections we can see that there is a need to understand and embrace if we are not to be left behind when it comes to competing for customers, staff and profits.

So what will you be doing to ensure you embrace the unstoppable change that all of this enables?

 

Technology sales – are they difficult?

I was musing over some of the really cool technology available today, like the new Flare Experience from Avaya, launched this month, and in particular how sales in this area has or as not changed in the past 5 years or so. In particular, I was considering the sales approach and whether or not there is a greater degree of sales resistance and perhaps it is getting more difficult to open doors, or if general improvement in available information via the internet and social platforms that the opposite is true. My sense is that the right approach is varied according to audience, but absolutely can be successful – and that’s a conversational, business language oriented conversation, not a strong closing aggressive language. Ari Galper discusses this in his unlock the game while others claim that cold calling is dead. Personally I think that good clear professional communications has always and will always work.
What do you think?

Leaders are they born that way?

I was watching my two daughters at gym club today and one of the activities involved gently jogging around. My youngest was at the front and continually looked behind her checking for her sister. I turned to my wife and posed the question that our youngest was perhaps not a leader! Her response was that according to her pre-school leader, she was most definitely a leader. It got me thinking about the old question of nature or nurture and group dynamics and whether leaders are born or created. Personally I am absolutely in the space of nurture and the impact on us of our environment. I do however feel a strong sense that nature prepares us.

Personal leadership

I really like these two words when presented as they are here. It represents accountability and self mastery to me and talks of being in control and making it happen.
Over the years I have been in the business world I have witnessed many different styles and approaches to day to day challenges and issues and sadly too many of those involve waiting for someone else to provide the stimulus to act. I’m not blaming the individuals at all, as more often than not people are simply a result of their experiences and constantly being told that “you can’t do that” over time has a lasting impact.
I consider myself very fortunate to have been given some guidance early in my career that put me on track. I remember clearly being told that if I expected things to change I must first look at myself and begin there. This led me to invest time in continual personal development and one man in particular Dr Stephen R Covey, whose 7 habits of highly effective people was, for me a life-changing experience. Learning that you never have to do anything is indeed liberating. So to the title here- it’s up to us all individually to face up to the personal responsibility of personal leadership rather than abdicate to someone else who really doesn’t care like you should.

Being “OPEN”

What does this mean…..for you?
I posed the question as I did on purpose in order to demonstrate the point that for all of us, we have a unique perspective that may be similar or indeed very different from the next person’s view. For me, this means allowing myself to be influenced by others as frequently as possible- not to be confused with brain washing or lacking personal thinking. By doing so, I can allow myself a shift in view that can often be hugely enlightening and useful. For instance, imagine a situation where you are in the thick of battle (work place) and a potential supplier is asking for a meeting… You rebuff the approach because you are just too busy. The sales guy takes his proposition elsewhere and your problems remain… What if you had been more open? You may have discovered that the potential supplier had just what you needed!
I guess in the final analysis, it is a personal choice to be closed or open. What will you choose?

What did you learn in 2009?

I guess we’ve all felt the recession in some form and have felt some pain or seen some benefit, depending upon the business we are in, or the state of our personal finances. Whatever our position, we have seen impact. Often we have no ability to influence what happens to us, but we can absolutely choose how we respond to what happens to us. So I decided to share an abridged version of my 2009.
I left long term employment in October 2008 as a result of taking a redundancy package, and immediately began a consulting assignment. At the start of 2009 I decided to press on and see what business I could become involved in and although not consciously, something far from what I had been doing (it was only later that this realisation came to me).
I became involved in publishing and assessing sales people’s capabilities and fit for specific roles and spread myself so thinly that I found it difficult to explain when asked, what business I was in. During this time I also began to network extensively and learnt much about social media and social networking. I read significantly too and took the opportunity to invest in personal development- training with Delta TCC and completing three INLPTA diplomas: Leadership, Coaching and Sales all were delivered using NLP techniques which provide a platform for enhanced communication with people.

After the summer I came to a realisation that I had much invested in my experiences to date and expertise gained from more than 20 years in the Telecom market place and so I made a decision to return and subsequently found my self a great role to immerse myself in, and am delighted to be doing so.

So what have I learnt? I learnt a huge amount about myself, a lot about people generally, and about human nature, as well as behaviour. I learnt much more about business generally too – certainly more than I would ever have expected to. Overall an invaluable life lesson and absolutely unmissable. I am most definitely a better person, and more heavily armed to take on business than I could ever have hoped to be – PRICELESS

My twitter rules of engagement

Before reading this, please be aware that I possess a sharp sense of fun and am learning as I blunder through life 🙂

I got some good advice today after seeking out an expert in this field as a result of encountering a situation which I was puzzled by. So here I am setting out for peeps how I engage and whom I choose to follow and why. Also some of the things you can expect from me and those you probably shouldn’t expect.

Clear? Good

So why am I using twitter? I am embracing the social media/social networking wave and use many different platforms to connect with new people as well as develop existing friendships and relationships. I actually have no particular END GAME just to connect, share, learn and be part of what the internet has enabled. Through embracing the connectedness that social networking has enabled, I have made new friendships, business contacts and learnt many new things. In fact my INLPTA diplomas in sales, coaching and leadership were all as a direct result of using social networking.

So, to my rules of engagement: (in no particular order) 🙂

>I am here to share, learn, meet new people, converse, help people, collaborate, and have some fun.

>I follow people based upon what I read, how I see people operating, what their stated aims might be, how aligned or different I see us- and many other random factors.

>I do NOT follow people because you ask me too? I am however always delighted to listen to recommendations with a reason, but do not practice I follow you because you follow me. I may well follow you, but it’s not a “given”.

>I also do not expect you to follow me back just because I have chosen to follow you- I am an adult able to make my own independant decisions and choices for which I hold only myself accountable 🙂

>I do reply and engage with people, if I’m on-line, in real-time, otherwise when I can.

>I will retweet interesting items, important information, and notices. Happy to RT if asked and providing it isn’t offensive and isn’t at odds with my values or beliefs.

>I will ONLY recommend you if I have a personal reason to do so, and not because you have asked me to, or because you have recommended me. Why? how can I possibly be expected to recommend you unless I really believe you have something of interest to people… I do not recommend anyone unless I have good reason to – a personal positive experience for example. I expect the same treatment in return and will not ask for a recommendation, but am always grateful for them if deserved.

I do hope this is read by you with the good spirit I have written it with, to provide clarity and assurance of my intent. Also to serve in setting expectations. And feedback of course welcome.