I was musing over some of the really cool technology available today, like the new Flare Experience from Avaya, launched this month, and in particular how sales in this area has or as not changed in the past 5 years or so. In particular, I was considering the sales approach and whether or not there is a greater degree of sales resistance and perhaps it is getting more difficult to open doors, or if general improvement in available information via the internet and social platforms that the opposite is true. My sense is that the right approach is varied according to audience, but absolutely can be successful – and that’s a conversational, business language oriented conversation, not a strong closing aggressive language. Ari Galper discusses this in his unlock the game while others claim that cold calling is dead. Personally I think that good clear professional communications has always and will always work.
What do you think?
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Published by Graham Bunting
I am a highly experienced, energetic, persistent and innovative senior sales professional/sales leader and coach with more than 30 years, of successful sales and leadership experience. I have been successfully developing and managing sales teams and winning new business with and through partner channels in this time. My default approach is one of clarity, support, openness and flexibility.
I am by nature inquisitive and enquiring and wholeheartedly embrace technology that enhances our experiences. Fun is an incredibly important element of work/life for me, so whilst I am deadly serious about the business of business, I do like to work in an environment that is fun to be in.
I am very much a people person and fundamentally believe that it is the people in an organisation that make it a success or otherwise.
I thrive in teams - creating, developing and galvanising individuals into coordinated teams is my forte, and I love a fast-paced dynamic environment too, where great people challenge and ultimately deliver high-quality results for demanding customers.
I am a passionate advocate for the customer, and hold a firm belief that in the customer economy, World-Class performance is "table stakes" if you wish to retain (and grow) the customer base. If we do get it wrong, we say so quickly and act to rectify it swiftly.
I consider myself to be a catalyst – connecting and coordinating people and opportunities. I am a motivator and inspire people to be the best that they can be through coaching and mentoring.
One of my favourite "quotes" is
Life's journey is not to arrive at the grave safely in a well-preserved body. But rather to skid in sideways, totally worn out, with a beer in one hand, shouting "Whoo, what a ride!!"
Views here are 100% my own. https://grahambunting.com/findme/
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Graham Bunting -The Catalyst 