The latest in my Punch Punch series of posts, where I attempt to describe what’s going on under the Covid crisis using my finely honed poetry skills,
Pinch punch, it's September 1st
Covid 19 has made the workforce dispersed
Working remotely is now the new way
But for many they're excited for the office return day
Life's been a bit different for a large part of the year
And I've read that we're all drinking more beer
Social distancing continues to be followed
And facemasks are being bought by the load
We're yearning for our cancelled events to reopen
Going to concerts that evoke our emotion
Business as usual is no longer the case
We're meeting by video and not face to face
Communication tools have become more critical
As they're bridging the gap to replace the physical
As we increasingly use our digital options
Business must accelerate their adoption
Meeting customers the way they want to engage
Before you send them into a rage
Don't make us queue for hours and hours
Give us the tools and self service powers
We don't need to wait to get something done
We want to do it ourselves whilst on the run
When you make it easy, we're as pleased as can be
Calling is ok but but it's not always for me
WhatsApp and other asynch channels are a boon
They save me holding and queuing and feeling like a buffoon.
It's easy to do with software in the cloud
No rip and replace need to be allowed
And It's ready in hours rather than weeks
The solution is exactly what everyone seeks
Make the move now, don't get left behind
Your customers will appreciate you're that way inclined
Koopid AI is leading the surge
And they're poised and ready for when you get the urge
Graham Bunting -The Catalyst 