“Why on earth would you add digital channels”

We’ve all experienced the frustration when calling a business, and we’ve been on hold for ages, when all we require is something really simple and transactional.

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.