This terminology is borrowed from Dr Stephen Covey and his “7 Habits of Highly Effective People” book. In this book, he breaks down successful habits into 7 individual disciplines, with the 7th one being the one where you must invest time into keeping yourself sharp for the role you are undertaking
There are many facets to a successful salesperson, and I will begin today with the foundational part where we are identifying needs and the dynamics when engaging with a new prospective customer. This first step is all about the DISCOVERY, and I will link here into the programme aptly called the Discovery Excellence System
Much more on this to follow


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