Pinch Punch it’s the first of July

This is my third and latest attempt at combining poetry with the #Covid_19 situation and our business engagement with #KoopidAI. I am kind of getting into the swing and hoping it tells a story (It works ok in my head). Here you go

Pinch punch it’s the 1st of July.

AI. Pinch punch it’s the first of July

I was thinking about the new month on Friday and always have a race to be the first to say “pinch punch”, especially with my cousin, and I begin to start dreaming about this in context of the current Coronavirus crisis and here’s the result. I hope you like it.

Update .. Added video here https://bit.ly/Trust-Pinch-punch

Pinch punch it’s the 1st of may
The days are flying by, dissolving away

Covid-19 has kept us locked down
And sadly for many they’re wearing a frown

The frustrations are plenty, reaching out for response
Call volumes are soaring, cant meet their wants.

Staff are furloughed, unable to work
They’re being sent home but not to shirk

The questions keep coming, but nobody is there
Automation could help but it’s relatively rare.

Businesses struggling with too few staff
The calls go unanswered, are they having a laugh

Wait times growing lengthy running to hours
We just need something processed to feel empowered

First choice is the smartphone to connect and reach out
But it’s hard to feel valued when you mess us about.

Your site says no contact, you’re all in turmoil
You’re not on your own, we are all going to boil

Nobody is winning, we are all coming last
We need you to help us and please do it fast

Instead of a human perhaps use AI
To automate process with a robotic guy

And when it’s all over, we would embrace IT
Mundane to the robot for access and speed,
And human to human, as its best, we’d accede

How Koopid.Ai are disrupting the Contact Centre space

Here’s a short video explainer for Koopid.ai – and we’re exhibiting at the Call and Contact Centre Expo at the Excel on March 18th and 19th, so please come and say hello and learn more. This could be what your customers have been waiting for.

Want to chat? Then call us on 0800 999 1882 or mail me graham@koopid.ai

Thanks for reading and hope to connect soon