Tag: trust

Business

How does trust impact openness and collaboration?

Friend or foe

I am naturally open and have a leaning towards trust as a default, until of course I’m bitten or receive some other signal that I’m being used.

I have been reading a lot of books and other content about this broader topic, but not as a central theme. The themes were much more about ideas and sharing and how magical things can happen. The topic of trust and its impact doesn’t seem to figure highly, but I do wonder whether this can limit collaboration if there’s an unsaid trust question somewhere in the “group”

Is the elephant in the room?


Can ideas truly flow unencumbered, if there are (unsaid) issues within a group, whereby the trust question is not addressed?

Will all group members really bring their collaboration and sharing “A” game I wonder?

Does it matter if some are open in spite of this?

Personally, I’d postulate that it’s not optimal if you’re not all equally invested and some are holding back.
So is the answer that all parties sign some kind of NDA? Does this work in practice, or is an NDA now so default in business discussions, that they’re all too easily signed and filed without real attention and commitment?

All these questions bubble to the surface often for me, as the topic has huge significance to the work that I undertake. So all of this relies on a high degree of trust.

Making progress (and quickly) is rather tricky without it

Business, channel, Customer Experience, Customer Focus, partnership, Sales

Physical exhibition events are back it seems

Very recently (well about 7 weeks ago to be more precise), we participated in the annual Channel Live expo, held at the NEC in Birmingham.

We have exhibited there a few times with our partners and had some decent engagement, and this time was no exception. In fact, I would chalk this one down as one of the most successful, in terms of actual potential partnership opportunities for our current vendor partner Inovo Telecom.

AI and Automation

My business partner and I had been asked to participate this year, as presenters for a couple of the theatre topics – “AI and Automation”; and “Creating Sticky Customers”.

Despite it being quite some time since presenting to an audience like this, I was really excited and as a result hugely enjoyed my session, which is a topic I have a particular passion for anyway (thankfully)

Both sessions can be viewed below or via our Youtube channel (QR code connects)

QR code to Trust Business Partners Youtube channel

Presentation recordings here

Enjoy

Business

Why “we never get asked for that” is a terrible response

Care to join the debate?

When you are considering your business operations, with a thought for your portfolio of offerings and what your prospective customers seek you out for, do you ever find yourself saying to potential suppliers “we never get asked for that”?

Do you also ever stop to consider why that might be? Could it be that it is so far away from your core business activities that it just wouldn’t happen – e.g. are customers likely to ask an IT reseller for HR assistance? Could it be that your business is seen as a very niche provider? Could it be that you seem unapproachable, or that your skillset is focussed?

Whether or not any of these reasons apply, wouldn’t you like to grow your business by helping more customers solve more business problems and you are their “go-to” person for all advice? For me, “Trusted Advisor” is an extremely aspirational position to be in where your knowledge, experience, and opinions are deemed valuable

Agree? Whats your view?

Business

I’ve got all the technology I need ok!

It often feels like there’s always someone trying to sell us something doesn’t it?

If not now, then when?

And that’s certainly true to some degree, because there’s always something new to be sold. That’s the nature of innovation and progress.

However, there’s often a lot of great technology already invested within a business, but it’s just not been put to good use for some reason. It could be lack of knowledge, or loss of knowledge with staff movements, or supplier relationship continuity issues. Whatever the cause, help is at hand

As experienced business and technology consultants, Trust Business Partners offer technology agnostic consultancy that help you evaluate your position and plot a map of development activities to get you where you want to be, and no product brochures in sight.

If you’re keen to grow and develop your business and don’t think you need even more technology adding, then contact us to find out how we help.

People + Technology + Know how = Growth

Get in touch now