Whatever your perspective, I think we would all probably agree, that for the IT and Telecoms reseller, things have certainly changed, and continue to do so. The vendor landscape continues to evolve too, with new vendors appearing, with innovative offerings, and many established vendors consolidating as they vie for position in an increasingly crowded marketplace.
For the consumers of the technology (the customers), things are forever changing too. Factors affecting their businesses are arriving at such a pace, and with their business cost base being under constant pressure, many are running on very lean staffing numbers. This compounds to effect somewhat.
What we have is more change and a greater pace of change, more vendors, more innovation, fewer staff, greater challenges and the same amount of time in each and every day.
How does a business stay on top of all of this and remain current with technology that can give them an advantage, or stop them being exposed, as well as attract and retain staff as a great place to work.
In life, and in business, for me, it’s about relationships – building trusted relationships, where over time you can outsource some of this to a specialist or specialists – ensuring you can focus on the business of running your business – and generally, the smaller specialist businesses are more likely to offer you the long term relationship building opportunity, as they are more often than not, owner-run and they are therefore unlikely to leave the business to work at a competitor, leaving you with the what to do dilema.
I am a highly experienced, energetic, persistent and innovative senior sales professional/sales leader with 25 (plus), successful years of sales and leadership experience, developing and managing sales teams and winning new business with and through partner channels to deliver profitable revenue growth through an approach of clarity, openness and flexibility.
I am by nature inquisitive and enquiring and whole-heartedly embrace any technology that enhances our experiences. Fun is an important element of work/life for me, so whilst I am deadly serious about the business of business, I do like to work in an environment that is fun to be in.
I am very much a people person and fundamentally believe that it is the people in an organisation that make it a success or otherwise.
I thrive in team environments - creating, developing and galvanising individuals into coordinated teams is my forte, and I thrive on a fast-paced dynamic environment, where great people challenge and ultimately deliver high quality results for demanding customers.
I am a real customer advocate and hold a firm belief that in the customer economy in which we live today, World Class performance is the only option to retain (and grow) customers. If we get it wrong, we say so quickly and act to reach a remedy.
I am a catalyst – connecting and coordinating people and opportunities. I am a motivator and inspire people to be the best that they can be through coaching and mentoring.
One of my favourite "quotes" is
Life's journey is not to arrive at the grave safely in a well preserved body. But rather to skid in sideways, totally worn out, with a beer in one hand, shouting "Whoo, what a ride!!"
Views here are my own. https://linktr.ee/Grahamattrust
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