For those who are already aware of Microsoft Lync, the lure of an elegant UC suite of solutions is very clear. For the uninitiated, there is probably a blur caused by the opinions of others. There are without doubt many decent solutions available to meet the varying customer need for better communications – internally and externally as we all strive to find a better lower cost solution in order to enable us to serve our customers better. I’m certainly converted and firmly in the YES camp for Lync – although I thought I would take some convincing! It wasn’t that difficult as it turns out.
How about you?
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