That’s a hell of a mouthful I hear you scream.
But it does, for me sum up fact that Unified Communications means different things to different people, and more often than not, reflected in what the vendor has in the “bag” to sell you.
I guess I am therefore no different, as I have chosen to partner with Microsoft with their Lync solution – why?
Well it’s a simple as this – It is by far the best USER EXPERIENCE of anything I’ve seen in the market today, and it is actually a UNIFIED COMMUNICATIONS solution. So it brings together all the modalities of mainstream communications today: Instant Messaging – available on pretty much any device anywhere; Email – most of us start our day in OUTLOOK, and Lync embeds here beautifully, so you can simply interact with the sender of an email in any of the available modalities; Conferencing – a simple IM, can move to a “chat by “dragging” other contacts into the chat window, and then a mouse click (or screen press) to escalate to an audio conference, followed by another click/press to add video (with an impressive multi-party gallery view in 2013); PBX replacement – Lync allows you to take your extension anywhere and on any device, so enterprise staff are completely mobile and no desktop audio device beyond the PC/Laptop/tablet/mobile is necessary (save perhaps for a headset). So come snow, rain, hail or train strikes, I can log in and be at work (even if it means walking to the coffee shop first)
But words simply don’t do this solution justice – I suggest you try it for yourself – it is easy enough to do and I’d be happy to show you mine (excuse the innuendo)
Beyond the user experience, there are a many significant reasons why Lync makes sense
But what do I know…..
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Published by Graham Bunting
I am a highly experienced, energetic, persistent and innovative senior sales professional/sales leader and coach with more than 30 years, of successful sales and leadership experience. I have been successfully developing and managing sales teams and winning new business with and through partner channels in this time. My default approach is one of clarity, support, openness and flexibility.
I am by nature inquisitive and enquiring and wholeheartedly embrace technology that enhances our experiences. Fun is an incredibly important element of work/life for me, so whilst I am deadly serious about the business of business, I do like to work in an environment that is fun to be in.
I am very much a people person and fundamentally believe that it is the people in an organisation that make it a success or otherwise.
I thrive in teams - creating, developing and galvanising individuals into coordinated teams is my forte, and I love a fast-paced dynamic environment too, where great people challenge and ultimately deliver high-quality results for demanding customers.
I am a passionate advocate for the customer, and hold a firm belief that in the customer economy, World-Class performance is "table stakes" if you wish to retain (and grow) the customer base. If we do get it wrong, we say so quickly and act to rectify it swiftly.
I consider myself to be a catalyst – connecting and coordinating people and opportunities. I am a motivator and inspire people to be the best that they can be through coaching and mentoring.
One of my favourite "quotes" is
Life's journey is not to arrive at the grave safely in a well-preserved body. But rather to skid in sideways, totally worn out, with a beer in one hand, shouting "Whoo, what a ride!!"
Views here are 100% my own. https://grahambunting.com/findme/
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Graham Bunting -The Catalyst 