That’s a hell of a mouthful I hear you scream.
But it does, for me sum up fact that Unified Communications means different things to different people, and more often than not, reflected in what the vendor has in the “bag” to sell you.
I guess I am therefore no different, as I have chosen to partner with Microsoft with their Lync solution – why?
Well it’s a simple as this – It is by far the best USER EXPERIENCE of anything I’ve seen in the market today, and it is actually a UNIFIED COMMUNICATIONS solution. So it brings together all the modalities of mainstream communications today: Instant Messaging – available on pretty much any device anywhere; Email – most of us start our day in OUTLOOK, and Lync embeds here beautifully, so you can simply interact with the sender of an email in any of the available modalities; Conferencing – a simple IM, can move to a “chat by “dragging” other contacts into the chat window, and then a mouse click (or screen press) to escalate to an audio conference, followed by another click/press to add video (with an impressive multi-party gallery view in 2013); PBX replacement – Lync allows you to take your extension anywhere and on any device, so enterprise staff are completely mobile and no desktop audio device beyond the PC/Laptop/tablet/mobile is necessary (save perhaps for a headset). So come snow, rain, hail or train strikes, I can log in and be at work (even if it means walking to the coffee shop first)
But words simply don’t do this solution justice – I suggest you try it for yourself – it is easy enough to do and I’d be happy to show you mine (excuse the innuendo)
Beyond the user experience, there are a many significant reasons why Lync makes sense
But what do I know…..
Published by Graham Bunting
I have been around a while and seen some stuff for sure. I have experienced some good, some bad, and some indifferent. Some have been downright fabulous.
I am still hugely motivated to get up every day and be curious. I love tech and business, and most of all dogs, oh and people are ok too ;-)
Having been in sales most of my working life, I have a real interest in the art and science and am a committed lifelong learner - constantly frustrating my kids with my stock phrase "every day is a school day"
Personally, I’m a husband to one, and father to five amazing children (none of them is now a child, but independent adults) and my golden lab, Archie, who is always pleased to see me. (edit - We said goodbye to my boy in Feb 2025, and in July 2025 we welcomed rescue "Cally" into our home and hearts - a 4 YO boxer/staffy cross, and a really sweet girl
I was blessed with becoming a Granddad in February 2021 (a very proud and somewhat besotted one) and another grandson arrived in October 2022 to keep their parents busy and for me to spoil. My second eldest then added a third to the mix, in 2026, so now a granddad to 3 fabulous boys x
I am also a mad keen lover of the oval ball game and a lifelong supporter of Leicester Tigers. As an Englishman, that's therefore England at a national level and the British and Irish Lions.
If I can be of service in any way, including any area of developing a channel sales and support business or ecosystem partnerships, and or sales coaching or development, you can find me at the link below, and contact me via the form also.
One of my favourite "quotes" is
Life's journey is not to arrive at the grave safely in a well-preserved body. But rather to skid in sideways, totally worn out, with a beer in one hand, shouting "Whoo, what a ride!!"
Views here are 100% my own. https://grahambunting.bio.link/
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Graham Bunting -The Partner Catalyst 