Solutions

Our mission is to help VARS (value added resellers), distributors and end-user customers connect with value and innovation to each other.

We work with some of the most disruptive and innovative startups and technology businesses around, to assist them with the task of connecting with their customers and partners. This places us in an enviable position of having access to some really cool stuff, and we certainly don’t want to keep it to ourselves. Take a look around and let us know how we can help or how you would like to collaborate with us. I am easily reached and you can find me here

INOVO is a cloud contact centre solutions provider that focuses on delivering business results rather than just enablement. The company devotes a dedicated team of industry specialists to every customer account to drive continuous improvements in efficiency, productivity and CX. INOVO’s clients vary from 10 to a few thousand seats across several sectors such as financial services, retail, telecoms, healthcare, BPO, hospitality and travel.

INOVO was established in 2006 after a group of experienced contact centre specialists joined forces to disrupt the contact centre market. By adopting a “partner” over “vendor” approach, the goal was to deliver business services that extended beyond just providing great technology, and really focused on understanding, and meeting a customer’s unique requirements.

AI powered Digital automation overlay – Platform agnostic – Koopid.ai

A really innovative solution to address the need to connect people to information or resources at the moment they require it -Teleportivity enables you to be there, even without being there. Enabling remote support and visual diagnosis and unmanned reception areas, plus way-finding too. Click on the image to learn more 🔽

Teleportivity
Access to information and support when and where you need it with video technology

However capable you are, you should ensure you continue your trajectory by seeking out a coach to help you. All top achievers ensure they have a coach to keep them on track and make sure that they continue to develop. The coach ensures that the talent can flourish, through careful observation and support. Click on the image to learn more 🔽

Coaching and sales & Management training

Oystashell is a UK innovator solving the issue of how to protect vulnerable hardware from attack. The Oystashell cover comes in several different versions to address slight variations in the situation, including external covers. Made from 3mm polycarbonate – the material used for Police riot shields. These shields are a retrofit solution, allowing you to protect what is already installed, and are easily fitted with no specialist skills.

Oystashell wifi access point protection anywhere

What gets measured, gets done, and if cannot measure it you cannot manage it. Tools from BlockDox, Point Grab and UCentric and Utelogy, put the power of data into the hands of the business owners, to ensure they understand what is happening in order to make informed business decisions – click on the image to learn more 🔽

Business analytics – data and sensor technology

The new economy means that we are more demanding and the way in which we engage with companies continues to change. Take hospitality and restaurants, we have got used to a generally poor level of service. Finding a member of staff to place your order seldom seems smooth. Paying when you are ready to leave has been equally frustrating. Asking for the bill and paying so you can leave is time you will never recover.. Wi-Q enables businesses to enable customers to select, order, and pay for their services, and the staff are able to focus on delivering the customer’s orders. The result – is more orders, more often, and an enhanced Customer Experience. And the best bit – it’s an App-free solution – click on the image for more information

Wi-Q – app free mobile ordering. Empowering your customer so you can deliver a better service, more often